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Services for Computers and other "Electronica":

I’ve been dealing with all things computerized and electronic since 1985 and have come to realize the old adage, the more things change, the more they remain the same, is especially true when deciphering the mysteries of technology.  Having an extensive knowledge of what’s come before gives me understanding of and ease with the latest technologies.

I can help with PCs, Apple products, and many other devices.  What appears below is an abbreviated list of the work I can do.  If it’s not listed, and you’re wondering if I might be able to help you out, please e-mail or call with your question.   If I can help, I will; if I can’t, I’ll try to point you to someone who can.

Rates should not be a mystery nor a surprise:

       On-Site Service Call:    $80 per hour 
  • one-hour minimum is charged for any service visit 
  • time over 1 hour is billed in 15-minute increments  
       Remote Support:        $70 per hour
  • 30-minute minimum is charged for any remote support session
  • time beyond the initial 30 minutes is billed in 15-minute increments 
  • your computer must be connected to the internet and functional
  • I will walk you through establishing a Quick Assist or Windows Remote Assistance session
       Private Tutoring:        $65 per hour

If you are located 5 miles or more from Staunton, VA, a round-trip mileage charge at the current IRS rate for business use per mile will apply to an on-site service call
I serve Staunton, Waynesboro, Charlottesville, Harrisonburg, Lexington, and the surrounding counties for common computers and electronic devices.  Due to the limited number of technicians experienced with assistive technology I serve a much wider territory for these needs.
Computer Services (in person)
  • Setup, Upgrades, & Repairs
  • Configure Backup Drives & Programs
  • Virus/Spyware/Malware Removal
  • Install & Configure Security Suites, Antivirus & Firewall
  • Software Installation & Setup - Web Browsers, Office Suites, you name it
  • Wireless Networking (WiFi Setup)
  • Mobile Hotspot Configuration
  • Memory Upgrade Installation
  • Peripheral Setups - Printers, Disc Drives, etc.
  • e-mail client setup (Outlook/Thunderbird)
  • Private Tutoring
Remote Telephone Support for Windows PCs
  • Basic Troubleshooting
  • Simple system configuration changes
  • "Quick & Dirty" training for specific Windows, MS-Office, or other software option locations
  • I use Windows Remote Assistance to share your screen and control your computer
  • Your computer must be functional to do remote support.             
Smart Phones
  • Basic training
  • App management and selection
  • Android assistance
  • I do not offer screen repair services for smart phones.  Contact Andrey at Unified Mobile here in Staunton and he'll get you fixed right up!  And let him know I sent you.

iPods, MP3
       & Other Music Players

  • iTunes or other music management software installation & configuration
  • User training on music downloading and transfer to device
  • Showing you how to perform music volume leveling for your MP3 library
Digital Cameras
               & Photo Frames
  • Picture management software setup
  • Training on basic picture manipulation & printing programs
  • Training on picture transfers
Smartphone to
      Automobile Setup

  • Bluetooth connectivity
  • Ford SYNC 3 setup
  • Android Auto
  • Corded setup to older audio systems
  • Personalized User Training
Buying Research & Advice
  • Unless you have very demanding computing needs it's unlikely you need or want a computer with every available bell and whistle
  • I can help you to determine what you need based on how you intend to use your computer or other device
  • This service is $50/hour
Home Entertainment
  • Home Theater Setup
  • Audio System Setup
  • TV Setup & integration with existing audio or home theater system
  • All-in-One Remote Programming                   
GPS Systems
  • Software & Device Setup
  • Map Upgrades
  • Point of Interest (POI) management

How you can reach me:
          e-mail:     phone/text:  (540) 324-5032

Appointments at your home or business to suit your schedule
If it's got you screaming, I'll help you stop

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